Sears Canada

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Associé administratif, entrepreneurs

Associé administratif, entrepreneurs

Numéro de l'emploi 
2017-40638
Emplacement 
CA-ON-Kitchener
Nombre de postes 
4
Catégorie d'emploi 
Administratif/clérical
Industrie 
Au siège social ou à l'entrepôt du détaillant
Niveau de carrière  
Débutant
Années d’expérience 
<1
Date d'affichage 
10/9/2017

Autres renseignements à propos de l'emploi

Description du poste

PART TIME CONTRACTOR ADMINISTRATION ASSOCIATE FOR KITCHENER ONTARIO

 

This position is for the Sears Kitchener Fairview Park Location, in a support role for the Parts and Service Business. 

Hours of work include Days, Evenings and Potential Weekends on a rotating basis. 

Apply directly with your resume to awilchi@sears.ca 

Customer contact via phone is a major role for this position. 

Perform a variety of complex and diversified administrative support duties associated with the day-to-day 
Repair Services National Support Operations team.  
You will be required to quickly learn the systems used to support the business.

Process contractor payments, data enter Service Orders and Point of Sale transaction to capture revenue from paid service. Monitor and action reports and systems that contain information on contractor compliance to Service Level Agreements affecting our customer service commitment. Maintain knowledge of the processes required to be used on the  system by both the service administrator (Sears) and the contractors. 

Available as the subject matter expert to provide coaching as required. Maintain and update all files and control processes to assure all contractor files contain the required information and documentation. Monitor the claims approval and payment processes and assure they are executed and monitored per the approved company policies procedures and standards. 

Provide a wide range of the administrative duties requiring judgment, interpretation of data and some creativity, such as monitoring a generic email box, performing invoice matching against service order information, processing Contractor payments, submitting Accounts Payable inquiries or templates, responding/sending Contractor inquires regarding overdue Sears payments, etc.

 

Apply directly with your resume to awilchi@sears.ca